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| Terms and
Conditions |
| Terms of Sale (Travel
Impressions Ltd.) |
This agreement,
together with the Web Site Rules and Regulations, contains the
terms of sale by which Travel Impressions Ltd., 465 Smith
Street, Farmingdale, NY 11735 ("Operator"), in consideration
for a your payment, agrees to provide these travel tours.
Read this agreement and the Web Site Rules and Regulations carefully
before sending any money.
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Reservations and Payment:
Operator accepts payment by credit card: AMERICAN EXPRESS,
VISA, MASTERCARD, DINER'S CLUB OR DISCOVER. If payment is made
by credit card, (1) a signed, fully completed universal charge
form ("UCC" without approval) for full payment must be
received to secure reservations and (2) participants in the
travel tour (each, a "Participant") waive any chargeback
rights. Any other person or entity (including a travel agent)
who receives monies from Participants does so strictly as an
agent of Participants. Tender of payment to Travel Impressions
constitutes acceptance of these terms of sale.
Full
payment is applied to the credit card entered into the system
at the time of booking.
Bookings will be accepted
until 3:00 p.m., 2 business days prior to scheduled departure.
All reservations made 14 days or less prior to departure will
be charged a $25.00 Special Handling Fee to cover costs
associated with expedited processing of the booking. After
deposit, all revisions are subject to a $25.00 per booking
fee.
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Responsibility and
Liability:
Operator, as the principal, is
responsible for arranging and providing all of the services
and accommodations offered in connection with these tours. The
Operator does not own or operate, nor is it an agent for any
of the firms which will provide goods and services for the
tour or for any option which may be available in connection
with the tour (including optional side trips, car rentals,
etc.) and the Operator has not priced the tour or option to
allow Operator to guarantee against failure of any such firms.
Accordingly, Participant(s) agree to seek remedies
directly with the supplier and not to hold the Operator
liable, in the absence of its negligence, for any loss,
injury, delay or expense which results directly or indirectly
from any action or omission, whether negligent, criminal or
otherwise, of any entity providing goods or services for the
tour or any available option (e.g., the quality of services,
cleanliness of a hotel, hotel overbooking or any flight
delay). Participant(s) also agree not to hold Operator liable
for circumstances beyond its control (e.g., natural disasters
or other acts of God, terrorist activities, war, disease, acts
of government authority, theft or other criminal activity, or
social, labor or political unrest).
Participant(s)
acknowledge that the Operator is not responsible for errors or
omissions in the content of this site including but not
limited to hotel descriptions. Participants(s) acknowledge
that neither Operator nor its agents have made any
representation or promises with respect to the tour described
herein except as expressly set forth in the Operator's
literature, unless such agreement is in writing and signed by
an officer of Operator. At any time, the Operator may decline,
for any reason, any person as a Participant on a tour (or
option) whereupon the Operator's only obligation shall be to
refund to such person that portion of payment allocable to the
unused services.
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Cancellation and Refund Policy: The
right to a refund if a Participant changes plans is
limited. All requests must be in writing and sent
(return receipt) to the Operator. Operator will remit any
refund to the Participant(s) within 14 days after receipt of
the cancellation request. If your notice is received, your
liquidated damages (per person) will be:
Once money
received - $50.00 per person plus any supplier fees
30
days or less, prior to departure - $50.00 per person plus any
supplier fees
For charter and holiday programs - Higher
penalties apply
During selected holiday and peak travel
periods, such as Christmas/New Year's, winter school break and
Easter, your penalties may be higher and still subject to the
supplier fees. All requests for refunds after a tour must be
made through the booking agent and submitted to the Operator
within 7 days after completion of the tour. All appropriate
receipts and documentation must accompany the refund request.
No refund will be made for features the Participant opts not
to use.
The rights and remedies made available herein
are in addition to any others available under applicable law.
However, Operator offers refunds under these terms of sale
with the express understanding that endorsement of a refund by
Participant(s) constitutes a waiver of any such additional
rights and remedies.
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Forum for
Disputes:
Participant and Operator agree to
resolve any dispute in a court of competent jurisdiction in
New York State.
Documents:
Documents will be mailed to the Ship To address that you
provide in the booking or reservation approximately 21 days
prior to departure.
Seating on
Flights:
If available, seat assignments are made
automatically at the time of booking. Infant children age 1 or
under are considered lap children and will not have flight
tickets for a seat.
Airport Check-in
Procedure:
Failure to check in at least 2 hours
prior to departure may result in denied boarding and no refund
will be granted.
International Flights
Only:
The operation of these flights is subject
to the foreign government involved granting landing rights for
the flights. If the direct air carrier cannot obtain these
rights, the flights will be cancelled and full refunds will be
made to all Participants.
Tour Package Price:
Prices shown are in U.S. Dollars and include only
items specifically stated in Operator's current literature,
the contents of which are specifically made a part hereof.
Certain secondary features of a package (e.g., cocktail party,
free sports) are based on supplier policy and may be changed,
added or deleted after printing of literature. Operator has
the right to substitute services or accommodations in similar
categories for items listed in the literature. PLEASE NOTE:
Operator reserves the right to reinvoice Participant(s) in
case of an error made in computing tour price. The Operator is
not responsible for errors or omissions in the content of this
site including but not limited to hotel resort charges and
hotel descriptive information.
All promotions are for
selected dates only, subject to availability, are limited and
apply to new bookings only. The exact price depends on the
time of the actual booking. Additional restrictions may apply.
All prices and dates may not be available at the time of
booking. For some destinations, prices do not include
departure tax. Car rental taxes and surcharges are not
included in the price.
Luggage:
The
limit is two pieces of checked baggage and one carry-on piece.
Each piece of checked baggage may not exceed a weight of 50
lbs for domestic travel and 70 lbs for international travel.
Luggage travels at the risk of the participant(s) and
luggage insurance is strongly recommended. The direct
air carrier's limitation on its liability for damage to or
loss of participant's luggage is limited to $2,500 per
ticketed passenger for domestic travel, and approximately
$9.07 per pound for checked baggage up to $640 and $400 per
passenger for unchecked baggage for international travel.
These limitations on liability are subject to change, please
contact your direct air carrier.
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Proof of Citizenship:
Participant(s) are responsible for determining
and obtaining proper documentation. Failure to carry proper
proof of citizenship may lead to denied entry to aircraft or
foreign country. A valid passport is recommended. The name on
your ticket must match the name on your passport or proof of
name change must be shown at check-in. All Participants are
required to check with the appropriate consulate or embassy
for your respective destination for entry requirements.
Children traveling without parent(s) must have a letter of
consent from the parent(s) not traveling, or a death
certificate. There are special requirements for children with
different last names than one or more of their parents or
accompanying adults. No refunds will be made if improper
documentation results in denied boarding or entry.
Read this if you are travelling with
children:
Minor children traveling from the USA to
any foreign destination, when not accompanied on a trip by
both parents, must have a notarized affidavit from the parent
not accompanying the child for permission to take the trip.
This also applies if the child is leaving the country without
either parent. If you have any further questions on this,
please contact our help desk.
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Aircraft, Flight Changes and
Delays:
Participant(s) are subject to the ticket
terms and tariffs of the airlines, which, when issued, shall
be the sole contract between the airline and the
Participant.
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Travel Insurance: Tour cancellation,
health, accident and luggage insurance is available and
strongly recommended.
Travel
Protection Plan Insurance:
Travel Impressions
wants this tour to be the best vacation of your life. To make
sure that you have a relaxing, worry-free trip, we recommend
our Travel Protection Plan, designed exclusively for Travel
Impressions. Should you have any questions regarding the
coverage, you may call the Travel Impressions Insurance Desk
at BerkelyCare (800) 453-4053.
To enroll in the plan,
simply select the Trip Insurance option in the booking process
and pay the Plan Cost included on your travel invoice at the
time you make your trip reservation, Starting at $79 per
person. Price subject to change.
Clients can cancel for
any reason right up to the departure time of the flight.
Insurance Protection While
Traveling:
Trip Delay up to
$200:
Reimburses you for meals, lodging and unused
days should your flight be delayed due to equipment failure,
strike, inclement weather, etc.
Medical Expense
upto $5,000:
Reimburses you for doctor and
hospital charges should you become ill or injured during your
trip.
Baggage/Personal Effects up to
$800:
Reimburses you should your bags become lost
or stolen while traveling.
$100 Bag Delay:
Reimburses you for the cost of necessary items
should your bags be delayed by the airline for more than 24
hours during your trip.
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Worldwide
Emergency Assistance:
24 Hour access to the
services of American International Assistance Services,
including medical and legal referrals, emergency cash
transfers, lost documents.
Note: This is not a complete
description of all program benefits and limitations.
Naturally, some restrictions and exclusions apply to the post
departure insurance plan. Please refer to the Description of
Coverage which contains the complete details of the policy
terms, conditions and exclusions. If you have any questions
regarding the insurance, you may call the Travel Impressions
Desk at BerkelyCare, Ltd. at (800) 453-4053. The plan must be
purchased at the time you make your tour deposit.
The
policy (#3041-9500360) is provided in addition to other
applicable insurance or indemnity programs, where permitted by
law and shall apply only after benefits have been paid. The
policy provides limited benefits, health-insurance only. It
does NOT provide basic hospital, basic medical or major
medical insurances, as defined by the New York State Insurance
Department. This insurance is underwritten by National Union
Fire Insurance Company of Pittsburgh, PA.
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Additional Provisions Applicable to
Charters:
Payment:
Credit
card payment will be applied to our depository, Security
Pacific National Trust Company/Travel Impressions Escrow
Account.
Cancellation:
Operator
may cancel any tour at any time (though less than 10 days
before departure only for circumstances which make performance
physically or legally impossible), in which case the
Operator's liability shall be limited to a full refund within
14 days. In event of cancellation by Operator 10 or more days
before the scheduled departure date, Participant(s) will be
notified in writing within 7 days after the cancellation, but
in any event at least 10 days before the scheduled departure.
If the tour is cancelled less than 10 days before departure,
the Operator will notify the Participants(s) as soon as
possible. Alternatively, Operator at its option may transfer
passengers to scheduled service in the event operator deems
the response to the charter offering insufficient to operate a
charter flight.
Security Agreement:
Any monies received by Travel Impressions, Ltd. for the
payment of these flights will be held in an escrow account at
Security Pacific National Trust Company, 2 Rector Street, New
York, New York 10006, up to the time of departure of these
flights. In addition, there is a $200,000 Letter of Credit for
the protection of the Participant(s) issued by Security
Pacific National Trust Company. In order for Participant(s) to
file a claim, notice must be given to operator or, if operator
is not available to Security Pacific National Trust Company
within 60 days after termination of the flight. Security
Pacific National Trust shall be released from all liability to
Participants after 60 days.
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Major Changes:
A "Major
Change" is limited to: (1) a change in the departure or return
date, except that flight delay is not a major change unless
the Operator knows of it more than 2 days before the scheduled
flight date or if the delay lasts more than 48 hours; (2) a
change in the origin or destination city, unless the change
affects only the order in which cities are visited; (3) any
substitution of any hotel that is not named (as an option or
otherwise) in Operator's literature; (4) a price increase to
the Participant(s) which is more than 10 percent of the total
price the Participant(s) are paying for the trip.
Should Operator learn of the major change less than 10
days before scheduled departure, it will notify Participant(s)
as soon as possible. For a full refund within 14 days, a
Participant may cancel in writing (return receipt) to Operator
within 7 days after receiving notice of a major change, but in
no event later than departure. If notice of a major change is
received after trip departure, the Participant may decline to
accept the change and be sent a refund of the portion of his
payments allocable to the hotel accommodations or air
transportation not provided within 14 days after scheduled
return date.
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Notice:
Travel
Impressions is not a participant in the California Travel
Consumer Restitution Corporation but it is a member of the
USTOA. Travel Impressions, as an Active Member of the United
States Tour Operator's Association ("USTOA"), is required to
post $1 Million with USTOA to be used to reimburse, in
accordance with the terms of sale of the USTOA Consumer
Protection Plan, the advance payments of Travel Impressions
customers in the unlikely event of Travel Impressions'
bankruptcy or insolvency.
Complete details of the USTOA
Consumer Protection Plan may be obtained by either calling
USTOA at (212) 599-6599 or visiting their website at
USTOA.com. |
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